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Troubleshooting
Getting started
Hardware
Remote voting
Overview
Troubleshooting
Hardware
CLiKAPAD (ppvote) Software
PowerPoint
Installation
Error Messages
Running a voting presentation
IT
General
Setting up and Testing
Voting Data & Reporting
Creating Voting Slides
Matrix - The Risk Workshop Tool
Setting up a Matrix process
Overview
Running a workshop and navigating graphs
Data & Reports
FAQs
Troubleshooting
Contact Us
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KNOWLEDGE BASE
Troubleshooting
Getting started
Hardware
Remote voting
Overview
Troubleshooting
Hardware
CLiKAPAD (ppvote) Software
PowerPoint
Installation
Error Messages
Running a voting presentation
IT
General
Setting up and Testing
Voting Data & Reporting
Creating Voting Slides
Matrix - The Risk Workshop Tool
Setting up a Matrix process
Overview
Running a workshop and navigating graphs
Data & Reports
FAQs
Troubleshooting
Contact Us
Troubleshooting
How do you change the number of a keypad?
Hardware
Why can't my keypads send votes?
What is the configuration of my keypads?
What happens if I am missing a keypad? Can I still use the system when the numbers aren't consecutive?
How do I change the channel on 1 keypad
How do I change the channel on all my keypads?
How do I find my keypad number?
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CLiKAPAD (ppvote) Software
Why doesn't my vote start when I'm running my presentation?
Why are my results not exporting to Excel?
Why aren't my animations working on voting slides?
The columns/voter info isn't appearing in my export
What version of ppvote do I have?
How do I update ppvote?
The results percentages aren't adding up to 100%
What software do I have and do I have support?
Auto update isn't working, how do I update?
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PowerPoint
My PowerPoint won't let me move on after a vote
How do I do an office repair?
Installation
After installing, the Add-ins menu is not showing in PowerPoint
Error Messages
Why am I getting an error that says there is no PowerPoint presentation loaded?
Why am I getting error 52 every time I get to a vote?
What is error 2 file not found?
Error 6 - Overflow
Running a voting presentation
Why doesn't my voting work?
IT
How can I avoid WiFi interference?
