By default the export is very simple. It just shows the question and how the voters responded. If you have a ppvote Participant List set up you will see additional information about your voters in the export.
If you have simply set up a Participant List to add columns to the export, so that voter information can be added after your voting session, the system will still need access to the file to generate those columns.
Key points:
You must NOT change the name of this file. The software is looking only for a file called ppvote Participant List.
You must keep this file in the same folder as your presentation as that is the only location that the voting software will check.
How can you fix this issue?
You can either create a new Participant List or you can locate the one that you made and move it to the folder that your presentation is saved in.
Some users have a Participant List that they use for every course/voting session that is purely to add columns to the export. The voter names and other information are then added after the results have been generated. If that applies to you, simply find a copy of the ppvote Participant List in one of your other course/presentation folders and copy it to the one that you are having trouble with. Then run the export again and you will see that the columns are now present.
If you have the Participant List in the correct folder and it is named correctly but you still don't see the columns in your export, check that there is some type of input in the first voter row of the Participant List. The export will ignore any columns that have not been populated at all.